Privacy Policy

Last Updated: May 2026

LSB Institute (“LSB Institute,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you access or use our website, donation platform, and related services.

By using our platform, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information, including:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Mailing address
  • Donation details
  • Information submitted in fundraising campaigns

Medical & Campaign Information

For fundraising verification purposes, campaign organizers may voluntarily provide:

  • Medical documentation
  • Treatment information
  • Identity verification documents
  • Supporting records or images

This information is used solely to support campaign authenticity and platform integrity.

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and usage analytics
  • Referral sources and website activity

2. How We Use Information

We use collected information to:

  • Process donations and transactions
  • Operate and improve the platform
  • Verify campaigns and prevent fraud
  • Communicate with users and donors
  • Provide customer support
  • Maintain security and platform integrity
  • Comply with legal obligations
  • Improve user experience and website performance

3. Donation & Payment Security

LSB Institute works with trusted third-party payment providers to process donations securely.

We do not store full payment card information on our servers. Payment processing providers handle sensitive financial information using industry-standard encryption and security practices.


4. Campaign Verification & Safety

To help protect donors and maintain trust within the platform, we may review and verify campaign-related information, including supporting documentation when necessary.

We reserve the right to suspend or remove campaigns that appear misleading, fraudulent, or in violation of our policies.


5. Sharing of Information

We do not sell personal information.

We may share information only when necessary with:

  • Payment processors
  • Service providers and technical partners
  • Fraud prevention and security services
  • Legal authorities when required by law
  • Verification partners for campaign review purposes

Information is shared only as reasonably necessary to operate the platform and protect users.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze traffic, enhance security, and personalize user experience.

For more information, please review our Cookie Policy.


7. Data Security

We implement reasonable administrative, technical, and security measures designed to protect user information against unauthorized access, misuse, disclosure, or loss.

However, no internet-based service can guarantee absolute security.


8. User Rights

Depending on applicable laws and your location, you may have rights regarding your personal information, including the right to:

  • Access your data
  • Request corrections
  • Request deletion of information
  • Withdraw consent where applicable
  • Request information about data usage

Requests may be submitted through our official support channels.


9. Children’s Privacy

LSB Institute does not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Campaigns involving minors must be submitted by authorized parents, guardians, or legal representatives.


10. International Users

By using our platform, you understand that information may be processed and stored in jurisdictions different from your own, where data protection laws may vary.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technological changes.

Updated versions become effective immediately upon posting on this page.


12. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through our official support channels available on the platform.


LSB Institute

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